--- title: Low Testosterone & Treatment FAQs | Apex TRT description: Straight answers on getting started, blood tests, your doctor, treatment plans, pricing, prescriptions and safety at Apex TRT. image: https://www.apextrt.com.au/hubfs/apex-trt/brand/apex-share-1200x630.jpg --- [Skip to content](https://www.apextrt.com.au/en-au/faqs#top) [![Apex TRT](https://www.apextrt.com.au/hs-fs/hubfs/apex-trt/homepage-2026/apex-logo.png?width=425&height=144&name=apex-logo.png)](https://www.apextrt.com.au/?hsLang=en-au) [Treatments](https://www.apextrt.com.au/treatments?hsLang=en-au)[How it works](https://www.apextrt.com.au/how-it-works?hsLang=en-au)[Pricing](https://www.apextrt.com.au/pricing?hsLang=en-au)[Learn](https://www.apextrt.com.au/blog?hsLang=en-au)[FAQ](https://www.apextrt.com.au/faqs?hsLang=en-au) [Start now](https://www.apextrt.com.au/en-au/faqs#start) [Treatments](https://www.apextrt.com.au/treatments?hsLang=en-au)[How it works](https://www.apextrt.com.au/how-it-works?hsLang=en-au)[Pricing](https://www.apextrt.com.au/pricing?hsLang=en-au)[Learn](https://www.apextrt.com.au/blog?hsLang=en-au)[FAQ](https://www.apextrt.com.au/faqs?hsLang=en-au) [Start now](https://www.apextrt.com.au/en-au/faqs#start) ![](https://www.apextrt.com.au/hs-fs/hubfs/apex-trt/homepage-2026/licensed-2026-10-30/LIC-full-trt-journey-hero-v1.jpg?width=1100&name=LIC-full-trt-journey-hero-v1.jpg) FAQ # Good questions. Straight answers. Eligibility, bloods, pricing and safety, answered plainly. [Start now](https://www.apextrt.com.au/en-au/faqs#start) [Book a free discovery call](https://www.apextrt.com.au/en-au/faqs#book) How do I get started? Click start now and complete a short questionnaire from your phone.We then arrange your two blood tests at a collection centre near you. When your results are back, you go through them with an AHPRA-registered doctor by phone. If treatment is right for you, your eScript goes straight to your phone and you can fill it at any pharmacy in Australia.  Do I need a GP referral? No. We arrange your pathology referral and your doctor consults with you by telehealth.  Do I need a blood test before seeing a doctor? Yes. Blood tests help your doctor check your testosterone levels and other important health markers to determine whether treatment is right for you.  You don't need blood tests to complete the questionnaire or book a free discovery call. Why two blood tests? Levels change day to day. A full panel and a follow-up panel give your doctor a reliable picture before anything is recommended.  What if my levels come back normal? If your results show that treatment isn't right for you, we won't prescribe. We'll explain your results and offer a follow-up with our nursing team to discuss other services that may be suitable for you.  Will I speak with a real doctor? Yes. All doctor consultations are conducted by AHPRA-registered Australian doctors via telehealth.  Is treatment long term? If you are diagnosed with clinically low testosterone (hypogonadism), your body isn't producing enough on its own, and in most cases that doesn't fix itself. Ongoing treatment is generally needed to maintain healthy levels and manage symptoms, and your doctor reviews it with you as you go.  Can I stop at any time? Speak to your doctor first before any change to your plan, to ensure care is safely managed.  I'm with another clinic. Can I switch? Yes. Share your current protocol and your most recent bloods, and one of our doctors reviews them before your first consultation.  Can I claim any of this on Medicare? No. All telehealth consultations are privately billed and are not eligible for Medicare rebates. You can find a full breakdown of costs on our pricing page, with no hidden fees. What are the side effects? Like any medical treatment, TRT can have side effects, but these are often transient and easily managed with appropriate care and monitoring. Your doctor will explain any potential risks, including effects on fertility, before treatment begins. Regular blood tests and ongoing doctor support help ensure your treatment remains safe and appropriate for you. If side effects occur, your doctor can adjust your treatment plan as needed. ## Still have a question? Talk to our team on a free 10-minute call, no obligation. [Book a free discovery call](https://www.apextrt.com.au/en-au/faqs#book) ![A man on a video call with a doctor on his tablet](https://www.apextrt.com.au/hs-fs/hubfs/apex-trt/homepage-2026/licensed-2026-10-30/LIC-full-step-3-v1.jpg?width=2000&name=LIC-full-step-3-v1.jpg) ## Start with a conversation. Answer a few questions and we will arrange your blood tests. Or talk to us first, free. [Start now](https://www.apextrt.com.au/en-au/faqs#start) [Book a free discovery call](https://www.apextrt.com.au/en-au/faqs#book) ![Apex TRT](https://www.apextrt.com.au/hs-fs/hubfs/apex-trt/homepage-2026/apex-logo.png?width=425&height=144&name=apex-logo.png) Doctor-led hormone and health optimisation. Australia-wide telehealth. ### Explore - [Treatments](https://www.apextrt.com.au/treatments?hsLang=en-au) - [How it works](https://www.apextrt.com.au/how-it-works?hsLang=en-au) - [Pricing](https://www.apextrt.com.au/pricing?hsLang=en-au) - [Learn](https://www.apextrt.com.au/blog?hsLang=en-au) ### Patients - [FAQ](https://www.apextrt.com.au/faqs?hsLang=en-au) - [Contact](https://www.apextrt.com.au/contact?hsLang=en-au) - [Switching to Apex TRT](https://www.apextrt.com.au/transfer?hsLang=en-au) ### Company - [About Apex TRT](https://www.apextrt.com.au/about?hsLang=en-au) - [Privacy](https://www.apextrt.com.au/privacy?hsLang=en-au) - [Terms](https://www.apextrt.com.au/terms?hsLang=en-au) [![Verify Approval for www.apextrt.com.au](https://static.legitscript.com/seals/47543070.png)](https://www.legitscript.com/websites/?checker_keywords=apextrt.com.au) © 2026 Apex TRT. B & R Capital Holdings Pty Ltd, ABN 58 687 495 745. [Start now](https://www.apextrt.com.au/en-au/faqs#start) [Free call](https://www.apextrt.com.au/en-au/faqs#book) ## Book a free discovery call × ## Medical assessment × ## Medical assessment × ```json { "@context" : "https://schema.org", "@id" : "https://www.apextrt.com.au/#clinic", "@type" : "MedicalClinic", "address" : { "@type" : "PostalAddress", "addressCountry" : "AU", "addressLocality" : "Melbourne", "addressRegion" : "VIC", "postalCode" : "3000", "streetAddress" : "460 Lonsdale St" }, "areaServed" : { "@type" : "Country", "name" : "Australia" }, "email" : "support@apextrt.com.au", "image" : "https://443651992.fs1.hubspotusercontent-ap1.net/hubfs/443651992/apex-trt/brand/apex-share-1200x630.jpg", "legalName" : "B & R Capital Holdings Pty Ltd", "logo" : "https://443651992.fs1.hubspotusercontent-ap1.net/hubfs/443651992/apex-trt/homepage-2026/apex-logo.png", "name" : "Apex TRT", "sameAs" : [ "https://www.facebook.com/ApexTRTAU", "https://www.instagram.com/apextrtau/", "https://www.linkedin.com/company/apextrtau/" ], "url" : "https://www.apextrt.com.au/" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.apextrt.com.au/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://www.apextrt.com.au/en-au/faqs", "name" : "Low Testosterone & Treatment FAQs", "position" : 2 } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Click start now and complete a short questionnaire from your phone.We then arrange your two blood tests at a collection centre near you. 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